CSIP-AUS Compliance

Australian CSIP compliance configuration โ€” installer flows

1. Installation Flow

Voltello LinkPro not yet installed. Tapping CSIP Compliance in Settings starts the setup flow.

STEP 1
Settings
Entry point for CSIP Compliance
Installer account ยท Australian device
9:41 ๐Ÿ“ถ ๐Ÿ”‹
Mode โ€บ
Smart Circuits โ€บ
Generator โ€บ
Add Accessories โ€บ
Part Replacement โ€บ
Tariff Settings โ€บ
Grid Import & Export โ€บ
CSIP Compliance โ€บ
Device Info โ€บ
aPower LED โ€บ
โ†’
STEP 2
Compliance Setup
Select gateway device vendor
9:41 ๐Ÿ“ถ ๐Ÿ”‹
Please select your gateway device:
Voltello LinkPro
supplied by Village Energy
Catch Power Control
supplied by Catch Power
Coming Soon
Marshall
supplied by Zeco Energy
Coming Soon
โ†’
STEP 3
Add Voltello LinkPro
Enter serial number
9:41 ๐Ÿ“ถ ๐Ÿ”‹
๐Ÿ“ข About Voltello LinkPro โ–ผ
Voltello LinkPro is a compliance gateway from Village Energy that receives DNSP dispatch instructions and controls this system's energy export via Modbus TCP.
Voltello LinkPro Serial Number
๐Ÿ“ท
โ†’
STEP 4 ยท A
Connection โ€” Not Connected
LinkPro not provisioned yet
9:41 ๐Ÿ“ถ ๐Ÿ”‹
INSTALL VOLTELLO LINKPRO
1
Follow the Installer Quick Installation Guide to install and configure the Voltello LinkPro. If the Voltello app cannot automatically discover the FranklinWH System, manually enter the connection details shown below. ?
2
Tap Verify Connection to confirm the connection is established
aGate Modbus TCP Server
Use these details to configure Voltello LinkPro
IP Address 192.168.1.105
Port 502
Slave ID 1
Interface Ethernet
Connection Status โ— Not Connected
โš ๏ธ
Diagnosis
Possible causes & solutions:
1. Voltello LinkPro offline
Check that the Voltello LinkPro is powered on and the LED indicator is lit.
2. Network connectivity issue
Ensure both aGate and Voltello LinkPro are on the same local network. Wired Ethernet is recommended for reliability.
No "aGate IP address changed" item โ€” nothing was ever configured, so it cannot have changed
โ†’
STEP 4 ยท B
Connection โ€” Connected
After LinkPro is provisioned
9:41 ๐Ÿ“ถ ๐Ÿ”‹
INSTALL VOLTELLO LINKPRO
1
Follow the Installer Quick Installation Guide to install and configure the Voltello LinkPro. If the Voltello app cannot automatically discover the FranklinWH System, manually enter the connection details shown below. ?
2
Tap Verify Connection to confirm the connection is established
aGate Modbus TCP Server
Use these details to configure Voltello LinkPro
IP Address 192.168.1.105
Port 502
Slave ID 1
Interface Ethernet
Connection Status โ— Connected
Diagnosis disappears once connected. Button becomes Complete โ€” tapping it finishes the flow

2. LinkPro Already Installed

Voltello LinkPro is already registered. Tapping CSIP Compliance in Settings goes straight to the device detail page, which shows either an online or an offline state.

ENTRY
Settings
Same entry as the installation flow
9:41 ๐Ÿ“ถ ๐Ÿ”‹
Mode โ€บ
Smart Circuits โ€บ
Generator โ€บ
Add Accessories โ€บ
Part Replacement โ€บ
Tariff Settings โ€บ
Grid Import & Export โ€บ
CSIP Compliance โ€บ
Device Info โ€บ
aPower LED โ€บ
LinkPro installed โ†’ goes straight to the detail page, not the setup flow
โ†’
CASE 1
Detail page โ€” Online
Normal state
9:41 ๐Ÿ“ถ ๐Ÿ”‹
[Device Image]
SN: CP-2026-ABCD1234
Status Online
Added date 2026-09-03
Offline Site Export Limit 1.5 kW
โ†’
CASE 2
Detail page โ€” Offline
Connection lost
9:41 ๐Ÿ“ถ ๐Ÿ”‹
[Device Image]
SN: CP-2026-ABCD1234
Status Offline โ€บ
Added date 2026-09-03
Offline Site Export Limit 1.5 kW
Tap the Status row to troubleshoot
Status row is tappable when offline โ€” opens the Troubleshoot Connection page (see section 4)

3. Remove Voltello LinkPro

Available from the โ€ขโ€ขโ€ข menu on the device detail page. Installer only โ€” this entry is hidden for Homeowner accounts and in direct-connect mode. The confirmation dialog differs depending on whether the aGate is online.

ENTRY
โ€ขโ€ขโ€ข Menu
Tap top-right to reveal Remove
9:41 ๐Ÿ“ถ ๐Ÿ”‹
[Device Image]
SN: CP-2026-ABCD1234
Status Online
Added date 2026-09-03
Offline Site Export Limit 1.5 kW
Hidden when: Homeowner account, or direct-connect mode
โ†’
CASE 1
Confirm โ€” aGate online
Standard confirmation
9:41 ๐Ÿ“ถ ๐Ÿ”‹
[Device Image]
SN: CP-2026-ABCD1234
Status Online
Added date 2026-09-03
Remove Voltello LinkPro

Are you sure you want to remove this device from your system?

โ†’
CASE 2
Confirm โ€” aGate offline
Stronger warning, unbind risk
9:41 ๐Ÿ“ถ ๐Ÿ”‹
[Device Image]
SN: CP-2026-ABCD1234
Status Offline โ€บ
Added date 2026-09-03
Warning: The FranklinWH system is currently offline

This operation will unbind Voltello LinkPro from the FranklinWH system. Voltello LinkPro will require reconfiguration to work properly after unbinding.

Only perform this action for device repair or replacement. Please confirm carefully before proceeding.

4. Home Page Offline Alert

When Voltello LinkPro loses its connection, a hint card appears in the System page hint area. This card cannot be dismissed โ€” it stays until the connection is restored. Tapping it opens the troubleshooting page directly.

ALERT
System page โ€” hint card
Not dismissible
7:18 ๐Ÿ“ถ ๐Ÿ”‹
0.1 kW
Consuming
0.0 kW
Solar
0.1 kW
Import
[Energy Flow Illustration]
aPower
0.0 kW
!
Voltello LinkPro Disconnected
Voltello LinkPro connection lost. Tap to troubleshoot.
โ—Standby
โ—ŽSelf-Consumption
72%
SOC
SN: 10060006A03X26110252
๐Ÿ”งCommission
๐ŸŽ›Tools
๐Ÿ“ˆHistory
๐ŸงฉSettings
canClose = false โ€” no close button, unlike other system hints
โ†’
TAP
Troubleshoot Connection
Same page as Case C
7:18 ๐Ÿ“ถ ๐Ÿ”‹
โš ๏ธ
Current operating mode
Voltello LinkPro is offline. Site export is currently limited to 1.5 kW
Diagnosis
Possible causes & solutions:
1. Network connectivity issue
Ensure both aGate and Voltello LinkPro are on the same local network. Wired Ethernet is recommended for reliability.
2. Voltello LinkPro offline
Check that the Voltello LinkPro is powered on and the LED indicator is lit.
3. aGate IP address changed
Check the aGate IP below and update it in the Voltello app. Consider setting a static IP (DHCP reservation) on your router.
aGate Modbus TCP Server
Use these details to configure Voltello LinkPro
IP Address 192.168.1.112
Port 502
Slave ID 1
Interface Ethernet
Connection Status โ— Not Connected